Your privacy is important to us.  This privacy statement provides information about the personal information that we collect, and the ways in which we use that personal information.

Personal information collection

The Retreat website uses cookies that enables us to collect anonymous information that we may use for statistical analysis about the way our website is used.

 The Retreat website also collects the following kinds of information:

  1. Personal information that you provide to enable us to confirm your booking, and to contact you about your booking, if necessary. The information we collect includes your name, your mobile phone number, and your email address, as well as your physical address, if you chose to provide it when making your booking.
  2. With your permission, we may also contact you about any upcoming promotions on accommodation at The Retreat.
  3. Any other information that you send to us at The Retreat, via the Contact Form or email

Using personal information

The Retreat may use your personal information to:

  1. Administer this website
  2. Enable your access to and use of the website services
  3. Supply to you accommodation services that you purchase
  4. Send to you statements and invoices
  5. Collect payments from you

Where The Retreat discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, The Retreat may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and to establish, exercise or defend its legal rights.

Securing your data

The Retreat will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All personal information provided is kept  secure behind Enterprise Firewalls.

Information relating to electronic transactions entered into via this website is protected by encryption technology.

Credit card details are not stored on any server.

Updating this statement

The Retreat may update this privacy policy by posting a new version on this website. 

You should check this page occasionally to ensure you are familiar with any changes. 

Other websites

This website may contain links to other websites. 

The Retreat is not responsible for the privacy policies or practices of any third party.

Contact The Retreat

If you have any questions about this privacy policy or The Retreat’s treatment of your personal information, please write to:

The Retreat

55 Huka Falls Road



New Zealand